Frequently asked questions
Everything you need to know about estimates, services, ratings, photo reviews, and what happens after you book through Fewe Clean.
See a price range before you decide.
What scores mean and how they are collected.
How before/after images help you choose.
Bathroom tiles and limescale
Cleaned, descaled, and polished
Answers by topic
If you are still unsure after reading, contact Fewe Clean and we will help you choose the right service type and booking approach.
Estimates and pricing 💷
How price ranges are produced and how to interpret them.
Is the estimate a quote?
No. The estimate is a planning range based on typical UK marketplace rates, your selected service type, and a rough job duration. The final price depends on the provider and the condition and access of the property.
What affects the estimate most?
Common drivers include:
- Bedrooms and bathrooms (time on floors and bathrooms adds up)
- Service type (deep clean and end of tenancy take longer)
- Frequency (recurring cleans can be quicker after the first visit)
- Condition and clutter level (often the biggest variable in practice)
Do you show prices in GBP?
Yes. Fewe Clean is UK-focused and uses GBP (£) for estimates and pricing pages.
Services and inclusions 🧼
What is typically included and how to compare like-for-like.
What is included in a regular clean?
A regular clean typically covers visible surfaces, floors vacuumed and mopped, bathrooms cleaned and sanitised, kitchen wipe-down, and general tidying. Exact inclusions depend on the provider and the options you choose.
How is a deep clean different?
Deep cleaning focuses on build-up and detail work: edges, fixtures, high-touch points, and areas that may not be covered in a routine visit. Availability of specific tasks can vary by provider.
Do cleaners bring supplies?
Many providers bring standard supplies. If a provider requires certain items, offers eco products, or charges for specialist products, it is shown in the booking details where possible.
Can I request specific add-ons like oven or fridge cleaning?
Often, yes. Common add-ons include inside oven, inside fridge, limescale treatment, and occasional interior windows. Add-ons depend on provider availability and may affect the final price.
When reading listings and reviews, compare the service type, the home size, and whether photos show the same areas you care about (kitchen, bathrooms, high-touch surfaces).
Booking and availability 📅
How scheduling works and what to expect before the visit.
Can I choose a specific day and time?
Yes. Availability varies by area, service type, and provider. When you book, you will see available time slots and next steps clearly.
Do you offer weekly or fortnightly scheduling?
Yes. Regular schedules are common for home and office cleaning. Selecting a frequency also helps produce a more realistic estimate range.
What information should I prepare before booking?
These details usually help:
- Bedrooms and bathrooms
- Service type (regular, deep, end of tenancy, office)
- Any special focus areas (for example, limescale, oven, or pets)
- Access notes (parking, entry instructions, building reception)
Ratings and photo reviews ⭐
How feedback is presented and what it can tell you.
Where do ratings come from?
Ratings are collected from completed bookings where customers choose to leave feedback. Many reviews include short notes, and some include photos of outcomes.
Why are photo reviews helpful?
Photos help you understand quality in a way star ratings cannot. They can show results for key areas like kitchens, bathrooms, floors, and high-touch surfaces, which reduces uncertainty before booking.
Do all reviews include before/after images?
No. Photo sharing is optional and depends on the customer. When photos are included, they are displayed alongside the rating to help you evaluate outcomes.
Browse examples of outcomes by service type and focus area.
Go to reviewsSafety, privacy, and cookies 🔒
How cookie choices work and where to find details.
Can I reject analytics and advertising cookies?
Yes. You can choose "Reject Non-Essential" in the cookie banner, or open "Manage cookie preferences" to allow or disallow categories. Essential cookies stay on to keep the site working.
Where can I change my cookie choices later?
Use "Manage cookie preferences" in the footer to reopen the cookie panel at any time.
Where can I read the details?
See our Privacy Policy for full information and our Cookie Policy for category details.
Still unsure?
Tell us your service type, home size, and area. We will point you to the best next step, whether that is a deep clean, end of tenancy, or a regular schedule.